1. Introduction
 

Welcome to SILVX JEWELLERY! By accessing our website and purchasing our products,
you agree to comply with and be bound by these Terms and Conditions. If you do not agree
to these terms, please do not use our website.
 

2. Hosting and Support
 

SILVX JEWELLERY is hosted on the Wix platform, which provides us with the necessary
support to supply products and services related to e-commerce. We strive to offer a
seamless shopping experience, utilizing Wix’s robust features for secure transactions and
customer support.
 

3. Products and Services
 

All products listed on our website are subject to availability. We reserve the right to modify or
discontinue products at any time without prior notice. Descriptions, images, and prices of
products are subject to change.
 

4. Orders and Payments
 

By placing an order, Payment must be made at the time of order through the methods
provided on our website. We use secure payment gateways to protect your information.
 

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on location and
availability. Once your order is shipped, you will receive a confirmation email with tracking
information.we charge extra delivery charges ABOVE 999 PRODUCT .
 

6. Returns and Exchanges
 

We want you to be completely satisfied with your purchase. If you are not satisfied, please
refer to our Returns Policy for information on returns and exchanges.
 

7. Limitation of Liability
 

SILVX JEWELLERY is not liable for any direct, indirect, incidental, or consequential
damages arising from the use of our website or products. Our liability is limited to the
maximum extent permitted by law.
 

8. Intellectual Property
 

All content on this website, including text, graphics, logos, and images, is the property of
SILVX JEWELLERY and is protected by copyright and trademark laws. Unauthorized use is
prohibited.
 

9. Changes to Terms
 

We reserve the right to modify these Terms and Conditions at any time. Changes will be
effective immediately upon posting on our website. It is your responsibility to review these
terms periodically.
 

10. Governing Law
 

These Terms and Conditions are governed by the laws of silvx . Any disputes arising from
these terms will be resolved in the courts of pune
 

11. Contact Information
 

For any questions or concerns regarding these Terms and Conditions, please contact us at
8446669250
gmail-info@silvxjewellery.com
Feel free to customize any sections, such as your jurisdiction and contact information, to
better suit your business needs!
Sure! Here’s a concise content piece for your warranty claim policy:
 

12 .Warranty Claim Policy
 

At SILVX JEWELLERY, we stand behind the quality of our products. That’s why we offer all
purchases. If you experience any issues with your SILVX silver jewelry within 10 days from
the date of purchase, please contact us for a warranty claim.
 

To initiate a claim, simply you have to an open box video at the time of unboxing the product
at the product should match the details of billing product details and all other details . We’re
here to ensure your satisfaction!

NOTE - WE ONLY GIVE CLAIMS TO MANUFACTURING DEFECTIVE ITEMS FROM OUR
SIDE NOT FROM CUSTOMERS VIEW OR SIDE
PLEASE MAKE AN OPEN BOX VIDEO OF SILVX PRODUCT UNBOXING VIDEO WITH
INVOICE BILL OF PRODUCT .
 

13.OUR LOCATION
 

our home branch has been located in pune ,shop no 66, vision 9,pimple saudagar , kunal
icon road .
its in the name of JEWEL SPARSH JEWELLERY
 

14. SHOP TIME AND DETAILS
 

our offline services is from 11 am to 9 pm regular opening hours except monday (weekly off)
 

15. limitation of warranty
 

1. We only provide replacement if a defect is from our side.
 

2. Please take care of your silver jewellery as polish wearing, scraping, etc. is not our
responsibility.
 

3. If the damage has occurred from your end, we are not responsible for it.
 

16. changes terms and conditions
 

You can review our most current terms and condition at our website, we keep our check at our terms and condition pages if we have to make any kind of changes then we update the with our system and then with terms and conditions.
 

17.refund policy
 

Eligibility - original invoice bill is mandatory with product photo is mandatory for claim of
refund processing time -it would take approximately 6-8 business days refund method - refund would be issued with original bill invoice and its mandatory
 

1. What happens after I submit a warranty claim?
● Once your warranty claim is approved, you will receive an email with the courier details within 24 to 72 hours.
 

2. How long will it take to receive the product?
● After receiving the courier details, it will take approximately 6-8 days for us to return your
repaired product or send a replacement.
 

3. Will I get updates on the status of my claim?
● Yes, you will receive updates via email regarding the shipment and status of your product return or replacement.
 

4. What should I do if I don't receive any updates?
● If you do not receive any updates after 72 hours of filing your claim, please contact our
customer support for assistance.
 

Thank you for cooperating with silvx