Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from https://www.silvxjewellery.com/ (the
“Site”).
1.Privacy Policy:
Personal Information We Collect
Effective Date: [Insert Date]
At Silvx Jewellers, we value your trust and are committed to protecting your personal
information. This Privacy Policy outlines the types of personal information we collect, how we
use it, and your rights regarding this information.
1.1. Information We Collect
We collect personal information from you when you interact with us, whether online, in-store,
or through other channels. This includes:
a. Information You Provide Directly
● Contact Details: Name, email address, phone number, and mailing address.
● Purchase Details: Payment information, billing address, and order history.
● Account Information: Username, password, and preferences when you create an
account on our website.
● Communications: Information provided when you contact us for inquiries, feedback,
or customer support.
b. Information Collected Automatically
● Device Information: IP address, browser type, and operating system.
● Usage Data: Pages visited, time spent on our website, and referral sources.
● Cookies and Similar Technologies: Information collected to enhance your online
experience (e.g., shopping cart preferences, language settings).
c. Information from Third Parties
● We may receive information about you from third parties, such as social media
platforms or marketing partners, if you’ve given them permission to share your data
with us.
1.2. How We Use Your Information
The personal information we collect is used to:
● Process and fulfill your orders, including shipping and returns.
● Communicate with you about your purchases or inquiries.
● Provide a personalized shopping experience by tailoring product recommendations.
● Improve our website, products, and services.
● Send you promotional offers, newsletters, and updates (only if you have opted in).
● Detect and prevent fraudulent activities or unauthorized access.
1.3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
● Service Providers: Third parties who help us process payments, ship orders, or
manage marketing campaigns.
● Legal Authorities: When required by law or to protect our rights and property.
● Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of the business transaction.
1.4. Your Rights
You have the right to:
● Access, update, or delete your personal information.
● Opt-out of receiving promotional communications at any time.
● Restrict or object to certain data processing activities.
● Request a copy of the data we have collected about you.
To exercise your rights, please contact us at [Insert Contact Email].
1.5. Data Security
We implement robust security measures to protect your personal information from
unauthorized access, alteration, or disclosure. However, no method of transmission over the
Internet is entirely secure, and we encourage you to take precautions when sharing personal
information online.
1.6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for
legal reasons. The updated policy will be posted on our website with the “Effective Date”
noted above.
1.7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal
information, please contact us at:
● Email: [Insert Email]
● Phone: [Insert Phone Number]
● Address: [Insert Business Address]
Thank you for trusting Silvx Jewellers with your personal information. We are committed to
safeguarding your privacy and enhancing your experience with us.
4o
Privacy Policy: Behavioral Advertising
Effective Date: [Insert Date]
At Silvx Jewellers, we use behavioral advertising to provide a personalized shopping
experience tailored to your interests. This section explains how we use your information for
advertising purposes on platforms like Instagram, Facebook, and similar services, ensuring
transparency about our practices.
1. What Is Behavioral Advertising?
Behavioral advertising is a method of delivering advertisements based on your interactions,
preferences, and browsing activity. By analyzing this data, we can show you relevant content
and offers that align with your interests.
2. Platforms We Use for Advertising
We use various advertising platforms to connect with our audience, including but not limited
to:
● Instagram
● Facebook
● X
● YOUTUBE ADVERTISEMENT
Data Retention Policy
Effective Date: [Insert Date]
At Silvx Jewellery, we are committed to protecting your personal information and
handling it responsibly. This Data Retention Policy outlines how long we keep your
personal information, why we retain it, and how we ensure its security.
3.1. Purpose of Data Retention
We retain your personal information to:
● Fulfill our legal, regulatory, and contractual obligations.
● Process your orders and provide ongoing customer support.
● Improve our products and services through analytics and insights.
● Comply with applicable tax and business record-keeping laws.
3.2. How Long We Retain Your Data
The duration of retention depends on the type of data and its purpose. Below is an
outline of common retention periods:
Type of Data Retention Period Reason for Retention
Customer Account
Order and Transaction Details
Marketing
Preferences
Website Analytics
Data
Customer Support
Communications
Information Retained as long as youraccount is active or needed forsupport purposes.
Retained for 7 years after
purchase.
Retained until you
unsubscribe or withdraw
consent.
Retained for 24 months.
Retained for up to 3 years after resolution.
To maintain your accountand provide services.
For accounting, tax, and
legal compliance.
Retained until you
unsubscribe or withdraw
consent.
To analyze website usage
and improve user
experience.
For follow-up support and
internal improvements.
For follow-up support and internal improvements.
3.3. Criteria for Retention
We consider the following factors to determine the appropriate retention period:
● Legal and regulatory requirements.
● Business needs and operational purposes.
● Risks related to security, privacy, and fraud prevention.
3.4. Data Disposal
When personal information is no longer needed or the retention period has expired,
we securely delete, anonymize, or destroy it.
● Digital Data: Permanently erased using secure deletion methods.
● Physical Records: Shredded or otherwise destroyed to prevent unauthorized
access.
3.5. Your Rights Regarding Data Retention
You have the right to:
● Request access to the personal data we hold about you.
● Request deletion of your personal information (subject to legal or contractual
obligations).
● Withdraw consent for specific types of data processing.
To exercise your rights, contact us at info@silvxjewellery.com.