Silvx Jewellery operates this website to provide access to its products and services, subject to these Terms of Service. By using the site, you agree to comply with all policies outlined herein, including those related to purchases, shipping, and returns. Silvx reserves the right to update or modify these terms at any time. Unauthorised use, including resale or distribution, is prohibited. Your continued use constitutes acceptance of any changes.

For inquiries, please contact customer support through the website.

 

1. Business name

● Silvx is a chain branch of Jewel Sparsh Jewelry, Shop no-66, Vision 9 Mall, inside The Mall, Pimple Saudagar, Pimpri-Chinchwad, Maharashtra 411027.

● Timings IST 11:00 to 21:00.

● Contact Number: 8432524999

 

2. General Information- This website is operated by Silvx Jewellery. Throughout the site, the terms “we,” “us,” and “our” refer to Silvx Jewellery. We provide this website, including all information, tools, and services, conditioned upon your acceptance of these Terms of Service.

 

3. Eligibility- You must be at least 18 years old to use our website or make a purchase. By using our site, you confirm that you meet this requirement or have parental/guardian consent.

 

4. Orders and Payments

● Accuracy: Ensure that all order and payment details provided are accurate and complete.

● Currency: All prices are listed in [insert currency]. Taxes and shipping costs are calculated during checkout.

● Refusal of Orders: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

 

5. Shipping and Delivery

● Processing: Orders are processed within [insert timeframe].

● Delivery Times: Estimated shipping times depend on your location. We are not responsible for delays caused by couriers.

● Customs and Duties: International customers are responsible for customs fees, duties, or taxes incurred.

 

6. Warranty card claim

● Eligibility: Returns are accepted within 10 days of delivery for manufacturing defect or any kind other kind of defect of defect ,other variable cases may not accepted by Silvx.

● Process: To initiate a return, contact our support team at [insert email].

● Non-Refundable Items: Sale items, custom pieces, or gift cards are not eligible for returns.

 

7. Intellectual Property- All content on this website, including images, designs, and text, is the property of Silvx Jewellery, and is protected by intellectual property laws. Unauthorised use is prohibited.

 

8. User Responsibilities You agree not to:

● Use our products for illegal purposes.

● Interfere with the website’s security or operations.

● Resell or redistribute our products without authorization.

 

9. Changes to Terms- We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

 

10. Limitation of Liability- Silvx Jewellery is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

 

11. Contact Information For questions about these Terms of Service, please contact us at: Email: info@silvxjewellery.com Phone: 8446669250 Address: Shop 66, Vision 9 Mall, Kunal Icon Road, Pimple Saudagar, Pune-411027

 

12.Third-Party Links

Terms and Conditions

Silvx Jewellery's website may include links to third-party websites or services for your convenience and reference. These links are provided solely for informational purposes and do not imply our endorsement, approval, or sponsorship of the linked websites or their content. i. No Responsibility for Third-Party Content Silvx Jewellery is not responsible for the accuracy, legality, or content of any third-party websites. Accessing these sites is at your own risk, and you are encouraged to review their terms and policies before engaging with them. ii. No Liability for Third-Party Transactions We are not liable for any transactions, agreements, or interactions you engage in with third-party providers. This includes purchases, services, or disputes arising from third-party websites. iii. Independent Operations Third-party websites operate independently of Silvx Jewellery, and we do not have control over their practices, including data collection, privacy, or security. iv. Use at Your Discretion You acknowledge that the use of third-party links is at your discretion and responsibility. We recommend exercising caution and performing due diligence before proceeding with any external website. For any concerns about third-party links, please contact us at Third-Party Links Terms and Conditions - info@silvxjewellery.com 8446669250 Silvx Jewellery's website may include links to third-party websites or services for your convenience and reference. These links are provided solely for informational purposes and do not imply our endorsement, approval, or sponsorship of the linked websites or their content.

 

13.Governing Law -These Terms and Conditions are governed by the laws of Silvx jewellery . Any disputes arising from these terms will be resolved in the courts of pune

 

14.Limitation of warranty-

We only provide replacement if a defect is from our side. Please take care of your silver jewelry as polish wearing, scraping, etc. is not our responsibility. If the damage has occured from your end, we are not responsible for it.

 

14.1. Eligibility for Refund Refunds are available for orders that meet the following criteria:

● The request is made within 24 hours of purchase.

● The item has not been shipped. 14.2. Refund Timeline

● Within 24 Hours of Purchase: Refunds requested within 24 hours will be processed immediately, and the funds will be credited back to the original payment method within 5-7 business days, depending on your bank.

● Within 72 Hours of Purchase: Refunds requested after 24 hours but within 72 hours will be subject to review. These may incur a small processing fee of [insert fee, if any], and the funds will be credited within 7-10 business days. We are connected with razorpay

 

15. Shipping and Delivery - We aim to process and ship orders promptly. Delivery times may vary based on location and availability. Once your order is shipped, you will receive a confirmation email with tracking information.we charge extra delivery charges ABOVE 999 PRODUCT

 

16.

1. Visual Representation

● Product images displayed on our website are for illustrative purposes only.

● Slight differences in color, size, or finish may occur due to lighting, photography angles, and screen settings.

 

2. Variation Tolerance

● A variation of 4-5% in appearance, size, or weight is considered acceptable and within standard industry practices.

● These minor changes do not affect the quality, design, or authenticity of the jewelry.

 

3. Handcrafted Nature

● As many of our pieces are handcrafted, slight irregularities may be present, adding to their uniqueness.

● Each piece is one of a kind, and no two items are exactly identical.

 

4. Returns Based on Variations

● Returns or refunds due to minor visual or dimensional discrepancies will not be accepted.

● For significant concerns, please contact our customer support team for further assistance.

 

17. Jewellery care tips - please care of the jewellery for as that is very delicate and we have mention there we have provide all tips and caring for basic jewellery tips 18.1.ai generated content -

 

1. Use of AI-Generated Content

● Some content on our website, including images, descriptions, and promotional materials, may be partially or fully generated by AI.

● AI-generated content is reviewed and curated by our team to ensure accuracy, quality, and alignment with our brand values.

TERMS AND CONDITIONS

 

2. Accuracy and Representation

● While we strive for precision, minor discrepancies may arise in AI-generated descriptions or visuals. These are unintentional and do not compromise the quality or authenticity of our products.

● Customers are encouraged to contact us directly for clarifications about product details.

 

3. Intellectual Property Rights

● AI-generated content is the property of Silvx Jewellery and is protected under intellectual property laws.

● Unauthorized use, duplication, or distribution of this content is prohibited.

 

4. Customer Responsibility

● By using our website, you acknowledge and accept that some content may be AI-generated.

● Customers agree not to take action against Silvx Jewellery solely based on the use of AI tools for content creation.

 

19. Measurement of jewellery -

● All product dimensions and weights provided on our website are approximate and intended as a guide.

● Minor discrepancies of up to [insert acceptable range, e.g., 5%] may occur due to the handmade nature of the items or measurement methods. 20.1. No Plating Provided

● Silvx Jewellery does not offer plating services (e.g., gold plating, rhodium plating, or similar finishes) on any of its products.

● Our jewellery is designed and sold in its original form and material, as specified in the product description.

 

2. Product Materials

● All materials used in Silvx Jewellery products are clearly listed in the product descriptions. Customers are advised to review these details carefully before making a purchase.

● If you require specific finishes or coatings, such modifications must be arranged independently through a trusted professional.

 

3. Maintenance and Care

● To maintain the quality and longevity of your jewellery, please follow the care guidelines provided by Silvx Jewellery.

● Avoid using unauthorised plating or modification services, as this may void any warranties or guarantees.

 

4. Liability Disclaimer

● Silvx Jewellery is not responsible for any damage, wear, or defects caused by third-party plating or alteration services.

● Any modifications made to our products after purchase are at the customer's own risk.

 

5. Customer Acknowledgment By purchasing from Silvx Jewellery, you acknowledge and accept that plating services are not provided, and any alterations are your responsibility.

TERMS AND CONDITIONS

 

20. Warranty claim - warranty can be claimed for 10 days from the date of purchase / invoice bill if the product is not replaced then they can purchase the same value from the website . Note – its only applicable for any manufacturing defect from silvx inventory product Shop 66, Vision 9 Mall, Kunal Icon Road, Pimple Saudagar, Pune-27 info@silvxjewellery.com +91 8446669250